1. The wallet extension cannot be connected or installed extension is not detected
A: Due to the conflict of some wallet extensions, please disable other wallet extensions except the one you are using, refresh the webpage, and try to connect to the website again. (Trust Wallet, Math Wallet, OKX Wallet will conflict with Metamask). And some extensions have bugs that will make them unusable. If you find this, please let us know, and we will contact the project team and try to fix it.
2. Does the iOS version support the installation of extensions?
A: Yes, the iOS version now supports the installation of extensions and it pre-installed Metamask for the time being.
iOS Help
Here are the steps to install your favorite extensions on the iOS version of Mises browser!
Search wallet extension using Mises Search, for example search 'Grass extension'
Click [Download Extension CRX] Button in the search result linked to Chrome Web Store
Click Download in the bottom of new page just opened, and wait until the CRX file downloaded
Open the Wallet Settings to install the wallet from .crx extension package
Choose the CRX file to install, it should be located in "On My Phone" - "Mises" folder
iOS Community
You can also join our iOS Community for further help https://t.me/+hY7H6SG17Xo1ZTE0
3. Why I can’t delete Mises Wallet extension?
A: Because our own extension is not on Chrome Web Store so it's pre-installed and will re-install if user uninstall it after restart the browser In case of accidentally uninstalling. If you don’t need it, you can disable this extension and it won’t show in the extensions list.
4. If I forget my Mises ID, is there any way to recover it?
A: If you need to restore your Mises ID due to lost phone, reinstalled App, reset wallet, etc., you can import your Mises ID to Mises Wallet through your secret recovery phrase or private key. Secret recovery phrase: Select Import Existing Account on the homepage of Mises Wallet to import
Private key: Select Create Account on the Mises Wallet homepage, enter the wallet page and click the Avatar menu then click Import Account to import the account through the private key. Note: Please carefully save your secret recovery phrase and private key, this is the only way to retrieve your Mises ID, Mises will not save any of your personal information.
5. When I access "blockmesh.xyz", the webpage shows www.bloackmesh.xyz is blocked by an extension?
A: For the recent issue of some links ending with “.xyz” are blocked by extension, we found out that it’s caused by the protection feature in the Naoris Protocol Browser Security Node extension. Therefore, in order to access those websites, you’d need to turn off the protection
6. How to contact with Mises Team?
A: You can contact us with these channels:
Twitter: https://twitter.com/Mises001
Telegram: https://t.me/Misesofficial
